RESOURCES - VA Contact Information
You can reach the V.A. by phone, email, fax, or postal mail.
The Buffalo RPO (Regional Processing Office) handles Baltimore City Community College's V.A. Education Claims
The BCCC Veterans Affairs Office can assist you with faxing or mailing documents to the V.A.
However, it is better to submit documents to the V.A. by uploading documents through it's web site because:
Therefore, it's always better to digitally submit your documents instead of faxing or mailing them!
- 1 888 GIBILL1 (442-4551)
- The V.A.'s hold times are the longest in the afternoon and closer to the first of the month
- Calling Tip! Hit "1" then "0" after calling to be connected directly to the operator queue
- The V.A. has a new service through which you can schedule a callback appointment
- You can use this feature by pressing "1" once you reach the operator prompt
PHONE (for verifying your monthly attendance - required for CH 30, 1606, 1607):
1-877-VA ECERT (1-877-823-2378)
- Visit the VA's Web Site, http://www.gibill.va.gov, then click on the 'Submit A Question' link in the middle-right of the page
- Alternately, click here to be sent directly to the 'Submit A Question' page
- Click on the 'Sign Up' link and follow the instructions to create a V.A. 'Submit A Question' account
- Benefits of Emailing the V.A. instead of calling:
- You have a response from the V.A. in writing!
- This is a way to securely write to the V.A.
- Be careful! The "Question" field is secure, but the "Subject" field is not
- If your question is specific to your account, put your file number (usually your Social Security number) in the "Question" field, not the "Subject" field
- You can attach documents to your message to send them electronically to the V.A.
- Your questions and the V.A.'s answers are saved in your account
- Instead of waiting on hold, you receive an automated email notifying you to log in to your account when the V.A. replies
- V.A. Buffalo RPO Fax Number: 716/857-3192
- Make sure your social security number is written on the top of every page
- Don't forget, if you fax a document, the V.A. has no way to track the status of your document
- Consider emailing the document instead!
- The V.A. cannot trace faxed documents, so if you are facing a delay, the V.A. cannot tell you if your faxed document is pending processing of if it was never received
- Faxed documents take longer to process since they must first be scanned into the V.A.'s system
- The Buffalo RPO's Postal Address can be found here
- Again, there is no way for the V.A. to trace your mailed document. It is better to send documents electronically instead