Account Adjustment Appeal Request
Baltimore City Community College permits adjustment to a student’s account in
the form of a refund, based on the College’s Withdrawal and refund Policy for
Credit Courses. Additionally, a student’s account may be adjusted due to
extraordinary circumstances causing exceptions to the College’s Withdrawal and
Refund policy. An appeal request for exceptions due to extraordinary
circumstances should be submitted immediately. No request will be considered
more than one year beyond the semester in question. Forms may be obtained from
the Student Accounting Office, Liberty Campus Main Building Room 027.
The college will refund a student’s account in accordance with the established
Withdrawal and Refund Policy for credit courses. Additionally, the following
appeal process is recommended for implementation related to refunds or waivers
due to extraordinary circumstances. The student will complete the “Student
Accounting Adjustment Appeal Request Form” at the Student Accounting Office
which requires the student to fully document the situation.
Outline and document new Student Appeal Process:
goes to Student Account, and completes the Student Appeal form (download to fill out): only for the last year. Any
appeals older than 1 year will be handled on a case by case basis.
submit appeal form, and any documentation they have to a Student
Accounting Clerk. The Student Accounting clerk prints the 315 screen for the
semester or semesters in question, and the student’s entire account.
Student Accounting clerk submits the documentation to the Bursar.
Bursar requests any documentation needed from Financial Aid, Records and
Registration or the Admissions Office.
Bursar reviews all documentation, and the Policy and Procedures (and other
regulations applicable) and determines if there was a college error.
the Bursar determines there was a college error, and the student is
registered for classes (or needs to be reinstated into classes). The
Bursar will forward the withdrawal form/reinstatement form to Records and
Registration along with the documentation, and the necessary signatures.
and Registration will withdraw/reinstate the student.
Records and Registration has withdrawn/reinstated the student, the Bursar
will have a Student Accounting Clerk adjust the student’s account if
applicable. The Student Accounting Clerk will also prepare a CCU
adjustment if applicable.
Bursar will send a letter to the student letting the student know the
appeal was approved, and the adjustment was posted to their account. The
documentation will also be included with letter.
the Bursar determines the college did not make an error a letter will be
sent to the student notifying them that their appeal was denied. The
documentation will also be included with the letter.