Workforce Development / Overview

Workforce Development Services

The Business and Continuing Education Division customizes as well as applies corporate training products such as Leadership Development, Lean Sigma, and Scenario-Based Training to CEOs and decision-makers at all levels seeking more enhanced management methods and industry best practices. This training can be scheduled at your convenience—at one of our training locations, or onsite. The following courses can be provided for 10 or more participants.

Certification Training:

CPR
Certified Nursing Assistant
Fiber Optics Technician
Medicine Aide
Microsoft Office Specialist
Patient Care Technician
Venipuncture and Specimen Collection

Professional Development:

Blogging
Command Spanish for Occupations
Create a Small Business Website
Introduction to Green Building
Managing Multiple Priorities
Microsoft Office Applications
Mastering Meetings
Presentation Skills with Confidence
Professionalism in the Workplace
Project 2007
Project Management
Providing Excellent Customer Service
Sanitation and Safety
Sexual Harassment
Stress Management
Technology Applications in the Hospitality Industry
Turbo Charge your Market Effectiveness
Writing Skills for Business Applications

Leadership Development:

Collaborate Outcomes Teams and Teamwork
Communication Skills and Interpersonal Interactions
Conflict Resolution
Counseling and Coaching
Dealing with Difficult People
Defining the Supervisory Role
Developing Leaders
Effective Communication
Effective Delegation
Improving Productivity
Leadership from the Bottom
Leadership Skills for Non Supervisors
Lean Sigma
Managing Change
Managing Team Performance
Performance Appraisals
Respect Based Communication
Social Mode
Succession Planning
Team building

For more information, please contact:
Ida Sass
Associate Director
Workforce and Community Education
410-986-5545
isass@bccc.edu